1

GENERAL QUESTIONS

 

 

 

 

                               1.1. What is the difference between Unix accounts and Windows accounts?

                               1.2. What do I need to use web hosting services?

                               1.3. How do I change my billing information?

                               1.4. How do I change my contact information?

                               1.5. What is SSL?

                               1.6. I lost my password, what should I do?

                               1.7. What happens if I go beyond my data transfer limit?

                               1.8. Can I purchase additional disk space?

                               1.9. What happens if I purchase additional products in the middle of the month?

 

 

2

DOMAIN NAME

 

 

 

 

                               2.1. What is a domain name?

                               2.2. What does "register a domain name" mean?

                               2.3. How can I get a domain name in .com, .net or .org?

                               2.4. Will my name and contact information be publicly available?

                               2.5. How long does a domain name registration last? Can it be renewed?

                               2.6. How much does a domain name registration name cost?

                               2.7. How long does it take to register or transfer a domain name?

                               2.8. Someone else has registered my company's name as a .com domain name. What is the process for resolving my complaint?

                               2.9. What are the rules for registration of .net and .org names?

                               2.10. Are .com, .net, and .org domain names available for registration on a global     basis?

                               2.11. I've seen domain names ending with two-letter combinations, like .uk. What are  the rules for registering these domains?

 

 

 

1.1. What is the difference between Unix accounts and Windows accounts?

 

Unix provides secure and reliable environment perfect for most hosting needs, but sometimes you want to take advantage of a number of Windows applications such as MS Access, or ASP scripting. For that you may want to use NT.

 

1.2. What do I need to use web hosting services?

 

A web browser and Internet connection is all that is needed.

 

1.3. How do I change my billing information?

 

You can change your billing information by logging into your client area at http://hostingdomains4u.com/billing/clientarea.php.

 

 

1.4. How do I change my contact information?

 

You can edit your contact information by logging into your client area at http://hostingdomains4u.com/billing/clientarea.php.

 

1.5. What is SSL?

 

The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication for a TCP/IP connection. Because SSL is built into all major browsers and web servers, simply installing a digital certificate turns on their SSL capabilities.

 

1.6. I lost my password, what should I do?

 

Go to the control panel site. Click on the link "forgot your password", it is usually located bellow the login box, and follow the instructions.

 

1.7. What happens if I go beyond my data transfer limit?

 

Any data transfer in excess of the plan threshold will be charged at the end of the billing period.

 

1.8. Can I purchase additional disk space?

 

Additional disk space can be purchased by opening a ticket with us.

 

1.9. What happens if I purchase additional products in the middle of the month?

 

Any additional resource purchases will be pro-rated accordingly. The charge will be calculated based on the date when the resource was purchase to the end of the billing cycle.

 

 

 

2.1. What is a domain name?

 

Domain names are the familiar, easy to remember names for computers on the Internet (such as internic.net). They correspond to a series of numbers (called Internet Protocol numbers) that serve as routing addresses on the World Wide Web. Domain names are used generally as a convenient way of locating information and reaching others on the Internet.

 

 

2.2. What does "register a domain name" mean?

 

The Internet domain name system (DNS) consists of a directory, organized hierarchically, of all the domain names and their corresponding computers registered to particular companies and persons using the Internet. When you register a domain name, it will be associated with the computer on the Internet you designate during the period the registration is in effect.

 

 

2.3. How can I get a domain name in .com, .net or .org?

 

You can register .com, .net or .org domains at http://hostingdomains4u.com/.

 

 

2.4. Will my name and contact information be publicly available?

 

Yes. Information about who is responsible for domain names is publicly available to allow rapid resolution of technical problems and to permit enforcement of consumer protection, trademark, and other laws. The registrar will make this information available to the public on a "Whois" site.

 

2.5. How long does a domain name registration last? Can it be renewed?

 

You can register and renew domain registrations in one-year increments, with a total registration period limit of ten years.

 

2.6. How much does a domain name registration name cost?

 

The prices vary depending on the plan you select.

 

2.7. How long does it take to register or transfer a domain name?

 

It will take you just a few minutes to register a domain, but it might not be available on the Internet for up to 48 hours. This is due to the fact that Internet DNS databases are updated only once a day, causing the delay.

 

2.8. Someone else has registered my company's name as a .com domain name. What is the
       process for resolving my complaint?

 

All ICANN-accredited registrars follow a uniform dispute resolution policy. Under that policy, disputes over entitlement to a domain-name registration are ordinarily resolved by court litigation between the parties claiming rights to the registration. Once the court rules who is entitled to the registration, the registrar will implement that ruling. In disputes arising from registrations allegedly made abusively (such as "cybersquatting" and cyberpiracy"), the uniform policy provides an expedited administrative procedure to allow the dispute to be resolved without the cost and delays often encountered in court litigation. In these cases, you can invoke the administrative procedure by filing a complaint with one of the dispute-resolution service providers listed at http://www.icann.org/udrp/approved-providers.htm. For more details on the uniform dispute resolution policy, see http://www.icann.org/udrp/udrp.htm.

 

2.9. What are the rules for registration of .net and .org names?

 

They are the same as for .com. Traditionally, however, names in .net have been used by organizations involved in Internet infrastructure activities and .org is frequently used by not-for-profit organizations.

 

2.10. Are .com, .net, and .org domain names available for registration on a global basis?

 

Yes. The .com, .net, and .org domains are available for registration by Internet users across the globe. ICANN-accredited domain name registrars are also located in various countries around the world. To view the InterNIC list of domain name registrars by country, click here.

 

2.11. I've seen domain names ending with two-letter combinations, like .uk. What are the rules
       for registering these domains?

 

Two letter domains, such as .uk, .de and .jp (for example), are called country code top level domains (ccTLDs) and correspond to a country, territory, or other geographic location. The rules and policies for registering domain names in the ccTLDs vary significantly and some are reserved for use by citizens of the corresponding country. You should check with the registrar offering ccTLD registration services regarding the specific terms and conditions for registration. H-Sphere supports hosting of such domains.